Article • The Buurtzorg concept
Dutch homecare goes global
Homecare in the Netherlands worsened. ‘The organisations grew bigger, involving more and expensive management,’ observed nurse Jos de Blok. ‘Registration procedures became unnecessarily complicated. I enjoyed my job when I started in 1986, but that feeling changed. I knew there should be an easier way, without managers and at a lower cost. So, in 2006, I began the Buurtzorg concept.’ This…