
Article • Robots, chatbots and more
Conversational user interfaces: a new access to healthcare?
The deployment of conversational user interfaces (CUI) or chatbots to healthcare has started gaining momentum. It is fueled by the rising power of artificial intelligence (AI), the increasing popularity of mobile health applications as well as the desire for engagement and usability. The past few years have seen a myriad of innovations in chatbots that can automate and engage in human-like…