Keyword: staff management

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Computer-assisted coding

Every hospital does it, but how accurately and consistently coding is done has a major effect on the quality of treatment and also on the bottom line. Traditionally so-called ‘coders’ determine which code to apply for a specific medical service.‘ Report: Cornelia Wels-Maug

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When helpers need help

Violence from patients or their relatives is no longer unusual in hospitals, with A&E doctors and nurses particularly affected, as confirmed in the recent study Violence against Staff in the A&E Department.

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Aggression in hospitals

A receptionist threatened with a butcher’s knife in Bourgoin-Jallieu (Isère); gunshots in an emergency unit in Delafontaine, at Saint-Denis, near Paris; a nurse wounded with a knife in a Marseille hospital – three separate incidents in just one week last August brought into sharpe focus what has become a worrying phenomenon.

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National Health Service management under scrutiny

UK retail ‘star’ to examine the healthcare sector. Sweet Valentine’s Day, when the government’s Health Secretary Jeremy Hunt described Sir Stuart Rose, former Executive Chairman (2004-2011) of the British fashion, food and furnishings chain stores Marks & Spencer (M&S) as ‘…one of the country’s most inspirational leaders’.

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Decubitus ulcers

After acknowledging that too many patients were developing hospital-acquired decubitus ulcers (also known as pressure ulcers or bedsores), staff at England’s Royal Liverpool and Broadgreen University Hospitals NHS Trust adopted a zero tolerance approach and prioritised action against bedsore development, which has resulted in a dramatic decrease in cases.

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Male and female Doktors

Whether it was a constitution of sorts writ on cavernous rock at the dawn of mankind no one knows. What is clear is that since the inception of the first rudimentary societies the male always expected to rule and the female to follow and obey.

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