
News • AI-powered care operations
AI triage to cut NHS waiting lists by 70%
Sword Intelligence applies AI to triage and care coordination, reporting a 70% cut in musculoskeletal waiting lists and a fourfold boost in operational capacity.

From telemedicine to smart hospitals, the digitisation of healthcare is advancing - bringing exciting opportunities, but also new challenges. Keep reading for latest developments and background reports.

Sword Intelligence applies AI to triage and care coordination, reporting a 70% cut in musculoskeletal waiting lists and a fourfold boost in operational capacity.

The Pharmaceutical Automation and Digitalisation Congress (AUTOMA+) 2026 takes place in Zurich on 16-17 November and reflects companies' approach to digital transformation as a business and operational priority.

☺️💊📞: Emojis are increasingly used in patient communication, a new study finds. This can help build trust and emphasize critical information, but may also lead to misunderstanding.

While digital health remains fragmented across much of Europe, one EU member state has already connected its system end to end – and continues to push the boundaries.

What have been the latest developments in digital R&D and lab automation, patient-centric design, digitalised manufacturing and supply chains? Highlighting the rise of a smart pharma, AUTOMA+ 2025 took place in Vösendorf, Austria on 24-25 November. The event was a dynamic interplay of technology, solutions and forward-thinking ideas.

A new study shows how AI could transform medical education, while calling for stronger collaboration across schools, hospitals, and regulators to make it safe, responsible, and effective.

Europe’s healthcare systems face growing pressure: fewer staff, higher infection-control demands, and increased documentation. Estonia is already built for this. With 99% of health data digital, digital trust is built into everyday healthcare – giving Estonian companies a strong foundation for efficient collaboration, fast traceability, and AI-supported operations.

An expert summit for craniomaxillofacial (CMF) care brought together leading surgeons to explore how digital technologies are reshaping surgical planning, precision, and patient outcomes.

Stroke patients in four NHS hospitals are now receiving genetic tests that determine whether a commonly prescribed drug will work for them – a breakthrough that could transform treatment for millions. Digital approaches are spearheading a drive to help make genomic medicine part of everyday care. The role of digital tools was a central theme at the HETT (Healthcare Excellence Through…

Healthcare stands at a crossroads. With an impending shortage of 11 million healthcare workers by 2030 and millions dying annually from poor-quality care, the industry desperately needs transformation. Dr. Alex Ng from Tencent Healthcare explores how artificial intelligence is emerging as a powerful catalyst—not to replace human expertise, but to amplify it.

Digital transformation, including AI, is key to improving healthcare services - but this may be easier said than done: A new UK study identifies hurdles for AI implementation in NHS hospitals.

The Pharmaceutical Automation and Digitalisation Congress (AUTOMA+) 2025 is a hub for decision-makers and digital innovators for exchanging insights on the integration of AI within pharma operations. To bring on the networking discussions, the Congress is held in Vösendorf, Austria on November 24-25.

AI-driven scribes that record patient visits and draft clinical notes for physician review may lead to significant reductions in physician burnout and improvements in well-being, a new study finds.

Digital technology is being harnessed to support the women’s health agenda in the UK and address issues of equity and access to healthcare through a range of innovative initiatives. Delegates to the HETT (Healthcare Excellence Through Technology) North conference in Manchester heard how digital technology is being leveraged to support women’s health Hubs – which tailor care to meet…

‘Intelligent bedside terminals’ installed at the upcoming NHS National Rehabilitation Centre in Loughborough are designed to help patients engage in their ongoing rehabilitation.

Laboratories across Europe are embracing sustainability through paperless workflows and automation. In this guest article, Gavin Hirst, Clinical Flow Cytometry Account Manager at Beckman Coulter Life Sciences, shares his thoughts on how digital transformation and eco-friendly practices not only advance climate goals but enhance efficiency, allowing scientists to focus on critical research rather…

RadNet's DeepHealth unit has completed its acquisition of iCAD, adding established AI breast cancer detection capabilities to its diagnostic platform.

From identifying under-utilized rooms to tracking spare mobile equipment like wheelchairs, spatial awareness technology is evolving to improve day-to-day operations on healthcare sites. The technology, which is already being deployed in airports, universities and industrial premises, is now seeing growing applications within hospitals. At the HETT (Healthcare Excellence Through Technology) North…

Building resilience for digitally driven healthcare: At the HETT (Healthcare Excellence Through Technology) North conference in Manchester, leading IT specialists highlighted the need for high levels of education, awareness and vigilance among healthcare staff in the fight to protect systems against cyberattack.