Nurses spend 1.6 million hours weekly on form filling

UK — A plea to hire more 'ward clerks' to free hospital nurses from excessive bureaucracy has been made by the Royal College of Nursing to the government and change NHS targets so as to place more emphasis on patient satisfaction and hygiene standards.

The excessive hours nurses spend on tasks that keep them away from patient care were highlighted at the RCN annual conference this April, based on an ICM poll of over 1,700 staff nurses. This revealed that they spend, on average, 7.3 hours weekly filling in forms; part-time nurses spend some 3.9 hours in this way. Figures for nurses in managerial positions, obviously expected to spend more time on administration, were not included. The total hours of bureaucracy amounted to over a million weekly.
Peter Carter, the RCN general secretary, pointed out that 88% of the poll respondents had experienced an increase, in the last five years, in the amount of bureaucratic tasks that did not need their professional judgment. These include filing, photocopying and ordering supplies. Over 28% pointed out that they had no access to clerical help. Only 22% believed administrative back-up has kept pace with the growth in bureaucratic demands.
Government ministers are being asked by the RCN to introduce new key care quality indicators, including patient satisfaction, complaints, cleanliness, infection rates, food, drug errors, communication and dignity.

01.07.2008

Related articles

Photo

Article •

The pros and cons of tabletcomputers in radiology

Although not yet suitable for primary readings, tablet technology does offer potential for second opinions, sharing information with patients and clinicians, and seeking expert support, according to…

Photo

Article •

World’s first Curve Image Guided Surgery system now operating in Germany

This week, university hospital Klinikum rechts der Isar in Munich, Germany, is the first hospital in the world to operating Brainlab’s Curve Image Guided Surgery system. Curve is Brainlab’s…

Photo

Article •

Managing the medical laboratory

The accuracy and reliability of medical laboratory examination results are vital part in healthcare delivery, and these plus the effective operation of laboratories are the main goals of laboratory…

Related products

Subscribe to Newsletter