Business intelligence in healthcare Turning strategy into action
Dr Schillebeeckx's focus at the symposium will be
His Board Certifications include the KBVR (Belgian Society of Radiology; RSNA (Radiological Society of North America); ECR (European College of Radiology); EuroPACS Society (of which he has been a Board member); SCAR (Society of Computer Assisted Radiology), and the ACR (American College of Radiology).
Business Intelligence is a process that enables hospital management to understand and formulate their business strategy together with the objectives and measurements that support it. While the term ‘Business Intelligence’ is often confused with IT software, it is a management process that uses IT.
This presentation will show how managers can make best use of IT investments by following the business intelligence process. The aim thereby should be to define and verbalise the existing business strategy and to attach the right objectives and Key Performance Indicators (KPIs) to it. Through data mining of existent IT systems, followed by a data validation procedure, management can gain a much better transparency of their actual business processes, such as handling of scheduling, waiting times, billing etc
The speech will demonstrate how continuous Business Intelligence has helped Imelda Hospital, in Bonheiden, Belgium to keep its yearly productivity increase high, along with patient and staff satisfaction. This will be complemented with a comparison of operational data in another hospital (in a different country and with a different scale). The aim of this comparison is to show how hospitals can differ substantially when it comes processes and business ramifications.
The objective of this presentation is to show how the business intelligence process will almost certainly unearth huge gaps between the management’s perceptions of business processes with the real picture on the ground. By understanding the real situation better, managers can make intelligent decisions to close those gaps.”
08.03.2007
