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ePaper created 2015-01-06, 15:49:55 | version 1.34.00
ITSystems Rad Book 2014 64 In June 2013, Sectra asked 78 refer- ring physicians and 78 radiologists to give their views on the process of orde- ring studies and communicating results. The goal was to understand how com- munication between radiologists and re- ferring physicians can be improved and, as a result, increase the overall efficiency of the healthcare chain. The survey shows that increased communication is clearly seen as import- ant by both radiologists and referring physicians. It also indicates that there are several ways of increasing efficiency by improving both how studies are orde- red and how results are communicated. The views of referring physicians and radiologists differ somewhat. Referring physicians often see both ordering of studies and communication of reports as a bigger challenge than radiologists. The responses from radiologists and refer- ring physicians in the 2013 report can be summarized in the following needs: • Implement decision support to increa- se the quality of the requests • Increase transparency with regard to waiting times • Make reports clearer by including images • Improve the communication of critical results • Implement a portal for easier sched- uling • Make radiation dose information visib- le in both the requests and the report Head to sectra.com/report/rad to gain access to the complete report and an insight of how you can impro- ve communication with you referring physicians. How radiology can improve communication with referring physicians Radiology lies at the very center of the healthcare chain. Most patients pass trough an imaging de- partment at one point or another in their treatment. That said, an organization's overall effectiveness is highly dependent upon the ability of radiology to provide excellent service to referring physicians. But how is that best done?