1 0 T U E S D AY @ M E D I C A Long-term communication success in digitised healthcare E-health in Denmark Users need not worry about data protection. ‘Patients can see which employees of the healthcare system have accessed their personal data,’ Petersen pointed out. There are only about ‘three to five cases of misuse a year’ involving unauthorised access to patient files. Is a portal like this also viable in Germany? Citizens can access to sundhed.dk to communicate with medical staff and for an overview of their correct and updated healthcare information The Danes have shown for some time how e-health can work suc- cessfully on a national level. The health portal sundhed.dk (= health), initiated in 2001 and launched in 2003, is part of the public healthcare system. As of January 2018, the Danish national strategy describes sundhed.dk as a national access point for personal health-related data for hospitals, general practition- ers and communities, said Morten Elbæk Petersen. As Director of the Danish health portal he was describ- ing the portal’s functions during the ‘Emerging Technologies in Medicine’ (ETIM 2018) conference, in Essen this February. For Petersen, the digitisation of the healthcare system is, above all, an opportunity to safeguard patients’ personal responsibility and to turn citizens into equal partners when dealing with healthcare employees. The idea behind sundhed.dk is not only to advance the networking of data for doctors, hospitals and care homes but also to empower patients. ‘Since the introduction of the pub- licly organised and funded portal, the mortality rate has fallen and the aver- age length of stay in Danish hospitals has fallen to 3.4 days,’ Petersen said. Doctors and patients can access the data The portal collates medical informa- tion and data of all Danish citizens aged 15 years and over, and serves as a central access point for doctors and patients to view results, medica- tion, treatment plans and billing. Doctors can issue e-receipts and can also use the system to send letters to medical staff. Doctors can access images and laboratory data as well as results from specialists, hospitals, care homes, home carers, psycholo- gists and physiotherapists. Via sundhed.dk citizens can access contact data of all doctors, as well as information about the quality and price of treatments and medical pre- vention. They also can view their bills, make appointments with GPs, enter their own vital signs, renew medica- tion prescriptions and enter advance healthcare directives. The portal also offers free healthcare programmes for chronic disease treatments such as diabetes, cancer, osteoporosis as well as advice on weight loss, preg- nancy and birth. The effort required for patients to access the system is minimal. At birth, all Danes are issued with an identifi- cation number which they can use to register with the portal at any time – via their desktop PC, smartphone or tablet,’ Petersen explained. The login facilitates access to a personal page where the individual medical history, examination results and medication, going back to 1977, can be viewed. The basis for the success in Denmark is a culture rooted in trust and the open access to personal data. ‘It’s important to emphasise the advan- tages of digitised and available data for patients and medical staff to achieve acceptance of the portal,’ portal director said, adding that the general public’s acceptance of the portal is consequently high. According to study results, 3.3 mil- lion of all Danes know about the por- tal; 24% of them reported that their treatment improved through use of the e-health portal and 41% stated that access to the data had provided better understanding of their illness. Access statistics also confirm the success. The portal has a continu- ously increasing number of users. In January 2018 around 1.8 million individual visitors used the portal that month out of the total population of 5.8 million. Concerns around the protec- tion of personal data are higher in Germany than in Denmark. At the same time, the medical IT infrastruc- ture and acceptance among doc- tors in Germany, for instance, is less developed than in Denmark. Structurally, Denmark also offers bet- ter prerequisites for this model of health-IT. The country has a smaller population, with Germany having 14 times more inhabitants. Also, there is only one public health insurer in Morten Elbæk Petersen is the Director of the Danish ehealth portal sundhed.dk. The site won Petersen the HIMSS Europe eHealth Leadership Award in 2015. Denmark, whilst Germans have a choice of 120 different providers. However, Petersen can imagine such a portal being successful in Germany. He advises that those in charge should make German citizens more aware of the advantages of an electronic patient file. The public Danish platform shows how well such a system works and to what extent it is accepted, giving citizens access to their own data. Petersen views the healthcare dig- itisation as an opportunity to safe- guard the personal responsibility of patients and to make citizens equal partners in their interactions with healthcare workers. This should be achieved step by step, ‘so that citi- zens feel safe and experience the advantages of data exchange and transparency,’ he suggested. The technical solution is likely to be the easiest part of digitisation. The European Society of Medical Imaging Informatics Aiding radiologists to stride forward Growth! New hardware, new software, richer imaging, enhanced communication and image transfer plus artificial intelligence (AI) are all pushing the pace that medical organisations, radiologists and device manufacturers must run to keep up. Daniela Zimmermann spoke with Dr Erik Ranschaert, Vice-President of EuSOMII, about today’s changing face of radiology. t r e f l o W o e L / k c o t s r e t t u h s © of Medical Alongside exceptional advances affecting radiologists, the European Society Imaging Informatics (EuSOMII) developed. Explaining the society’s current strong focus on AI, Dr Erik Ranschaert, an expert in IT, AI and a range of teleradiology applications, and Vice- President of EuSOMII, said: ‘What we are trying to do, is be a society not only for radiologists but also for clinical physicists and professionals of imaging informatics and other spe- cialties and experts, so that we can join forces and communicate on how we can collaborate. ‘This is about sharing information on the one side and, on the other, informing radiologists and other spe- cialties about changes. In an educa- tive role, we want to give them a better view or insight into what is going on related to digitisation of our profession.’ EuSOMII the European Society of Radiology (ESR) and has links with other sub-special- ity societies with experts available to is affiliated to collaborate with the ESR on produc- tion of publications and White Papers on subjects such as AI. Ranschaert is keen to point out that AI is rapidly becoming a very broad subject, for example mov- ing beyond automated analysis of images and categorisation to detect whether a lesion is benign or malig- nant. This has evolved into segmenta- tion: AI can automatically segment and differentiate areas of an organ; detection, such as identifying wheth- er there is a tumour or not; and skeletal imagery to analyse bone type and size, for example to automati- cally calculate the age of a child. ‘All these are simple, narrow types of AI tasks, but another way we can use AI is to manage and detect the gaps in the workflow,’ Ranschaert added. ‘AI can automatically assign specific determinations to specific experts or radiologists, or also be used to reduce waiting lists. ‘A very good example of this is in using electronic patient records. When a patient needs a CT scan, the scanner will be automatically programmed to choose the right scanning protocol depending on size, age, weight of patient and questions asked.’ That can be extended to manag- ing radiation dose based on scanning protocols and the nature of the scan needed for a specific patient, a move he suggests will lead to fewer errors. However, there remains one critical area that has yet to be resolved, that of standardisation. is no standardisation yet and this is one of the top- ics that needs to be discussed and addressed,’ Ranschaert pointed out. Optimal interoperability between all e-systems involved in this process is primordial, facilitating the exchange of all necessary data. ‘There The American College of Radiologists (ACR DSI) is actively considering this issue but, he said, there still needs to be a standardised way of software validation; a need to develop standards and guidelines about how to approve software, and monitor how or whether the soft- ware is getting better. The ACR DSI calls this the ‘AI Ecosystem’, in which all stakeholders know which path- ways they have to follow to develop and implement AI-based software. ‘We need to look at what the effect is on the disease outcome, for example, and how much it is influenced by certain software bias,’ Ranschaert said. ‘We do need to work on that. It is a very important topic.’ EuSoMII will hold its annual meet- ing in Rotterdam (3 November) with speakers from the USA and Europe, and hopes for a joint meeting in 2019 by establishing a partnership with the USA’s Society for Imaging Informatics in Medicine (SIIM). ‘We are trying to exchange information and collaborate and establish stand- ards,’ he explained. As regards development of AI globally – not just in healthcare – he said the USA is a clear leader, followed by China and India, but Europe is ‘lagging behind’, though the UK is a leader in the field along with Germany, France and the Netherlands, with Israel also being quite active. However, he stressed that, Europe is a frontrunner in terms of protection and regulation of patient data when using AI, notably with the imple- mentation of the GDPR (General Data Protection Regulation). On the other hand this could also bear the risk of a conflict between the legal protection of health data for privacy reasons and the growing demand for such data to the benefit of improving healthcare services for the European population, which might be a sub- EH @ MEDICA No 2 2018